About Image

About Us


Software support can involve a great deal of time and resources, and when such services are in short supply "in-house", Saburi TLC comes in the picture by offering full range of software support services to meet the client's needs by improving efficiency and lowering the costs related with software support. Saburi TLC Worldwide Services Pvt. Ltd is a leading global provider of software support service to clients across the world. Saburi TLC focuses on incorporated end to end outsourcing and delivers exceptional software support benefits to its partners through reduced costs. Delivering competitiveness is what STLC brings to the table, which makes us one of the fastest growing company.

In today's fast-paced world, what really matters is the swiftness of the response and turnaround time. Our quick & reliable software engineers with their global expertise are available 24x7, 365 to provide best services. The company offers superior cost advantage quality software support services to its partners, thereby generating unmatched business value to its partner through its center of excellence.

Software Support Services

Product support is a vital factor of the user experience and can be a driver for customer retention and advancements. Considering the often-complex nature of software products, the software companies require a provider that can deliver a high level of Software support.

At Saburi TLC we provide dedicated software support services that will enable you to concentrate better on your principal business functions. Saburi TLC experienced and qualified software engineers focused exclusively on long-term real-time support services for all your software requirements. Whether it is a software installation, daily service or product support.

As a software support company, Saburi TLC provides services designed to support our clients as the business grows and changes. Whether your organization requires ongoing software support, we can provide the expertise and domain knowledge to ensure success. Saburi TLC services many clients in software industries in many different countries. We offer white label partnerships for software providers with non-disclosure protection.



Software Support Services Benefits


Product support is a vital factor of the user experience and can be a driver for customer retention and advancements. Considering the often-complex nature of software products, the software companies require a provider that can deliver a high level of Software support.

  • ▪  Uninterrupted access to qualified software engineers
  • ▪  Experienced support engineer provides tailored service
  • ▪  State-of-the-art software engineering practices and standards
  • ▪  Customer and partner satisfaction and improved services
  • ▪  Timely, reliable release of upgrades, patches and bug fixes
  • ▪  Assured swift response to all inquiries
  • ▪  Flexible support channel (phone, e-mail etc.)
  • ▪  Troubleshooting on the regular basis
  • ▪  Upgraded productivity using our 24x7 software support services
  • ▪  Intellect gathering through issue knowledge base
  • ▪  Constant enhancement in the support operations process, yielding cost savings / bandwidth for other value-add activities.
  • ▪  Tier 1, 2 and 3 support options

Outsourcing Services

Saburi TLC offers high class, secure, fast, cost-effective and client-centric Outsourcing Services to our clients. As one of the industry's leading outsourced service providers. Our outsourcing services allow your organization to benefit from the most highly-qualified and certified staff anywhere your team is located. Saburi TLC's well defined and tested processes have enabled us to transition into offering a wide range of outsourcing services by sustaining the same quality, effectiveness, and responsiveness that define our outsourcing services standards. With our unique offshore business model, we are proficient to produce predictable quality and measurable results through our defined processes.
Call us to know more about our outsourcing services.

Our Differentiators

Domain & Industry Expertise: We are specific in our ability to offer true end-to-end software solutions with world class client management and back office support.

Exceptional Talent: We concentrate on furnishing the advanced level of quality and our strict talent selection process allow us to attract, retain and develop the best people in the business.

Perceptive Business Intelligence: We have the tools and techniques to yield significant data about your business and your trajectory in today's marketplace.

Perfect Execution: We deliver results, plain and simple. We can execute solutions exactly the way you want and draw on our past experiences to offer suggestions for improvement along the way.

Dynamic and Agile:
Changing demands, priorities and needs are not a problem for us. We're accustomed to responding quickly to emerging requirements, compressed time lines and volatile market conditions. IT leadership: We continually invest time, resources and people into staying ahead of the technology curve and customizing state-of-the-art solutions that make sense to our clients.

Contact Us